Shipping policy
OVERVIEW
All shirts ordered on this site are printed "on-demand". This means that we don't keep inventory on hand that is ready to ship immediately, but instead we print the shirts after you place your order. We don't purchase bulk quantities of inventory in advance, and this is one way we keep the prices low. Because of this, orders are not ready to ship immediately.
PRODUCTION TIME
Our normal time for production is 2-5 business days. Most orders ship out within this time frame. However this can be affected and possibly delayed if there are delays in stock availability of the blank shirts, or if we run into production delays such as misprints or damaged garments that need to picked or ordered in more than once. During the holiday busy season, orders might also take slightly longer.
TRACKING
As soon as your order is completed and shipped from our production facility, you will receive an email with your tracking number. After you place your order, please allow up to one week to receive your tracking number. If you don't receive your tracking number within one week, please contact us with your order number at support@occtees.com.
SHIPPING CARRIERS & DELIVERY TIME
Orders in the US are usually shipped with either USPS or UPS. After your package is shipped, delivery to most locations in the continental US takes 2-3 shipping days, although some may take slightly longer. Orders outside the US are shipped using UPS Mail Innovations and are normally delivered using your country's postal service. Delivery time will vary by country and can take anywhere from 1-4 weeks.
LOST PACKAGES
If you have received a tracking number but fear your delivery is taking too long and might be lost, please contact us at support@occtees.com.
INTERNATIONAL TAXES AND DUTIES
We do not collect taxes or duties on orders shipped outside the US. The recipient will be responsible for payment of all taxes, duties, and fees that might be required by customs in your country, and those may need to be paid before your package can be delivered.